Legal

Dogly Terms & Conditions

Last updated: May 2026

Welcome to Dogly. These Terms & Conditions ("Terms") govern your use of the Dogly mobile application, website, AI services, and related features (collectively, the "Service") operated by Dogly ("Dogly", "we", "our", or "us"). By accessing or using Dogly, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Eligibility

You must be at least 18 years old to use Dogly. By using the Service, you confirm that:

  • you are legally capable of entering into binding agreements;
  • the information you provide is accurate;
  • you will comply with all applicable laws and regulations.

2. Purpose of Dogly

Dogly is an AI-powered pet health and wellness platform designed to help dog owners:

  • organize pet health information;
  • store medical and vaccination records;
  • explore symptom guidance;
  • access AI-generated informational content;
  • find health clinics and related services.

Dogly is intended for informational and organizational purposes only.

3. No Medical Advice

Dogly does not provide medical advice, diagnosis, or treatment. The AI-generated responses, emergency guidance, symptom explanations, recommendations, and health-related information provided through the Service are informational only and should not be considered professional medical advice.

You should always consult a qualified animal health professional regarding:

  • emergencies;
  • diagnoses;
  • treatment decisions;
  • medications;
  • ongoing medical concerns.

Do not ignore professional medical advice or delay seeking medical care because of information obtained through Dogly. If your dog is experiencing a medical emergency, contact a licensed professional or emergency clinic immediately.

4. AI-Generated Content

Dogly uses artificial intelligence systems that may generate incomplete, inaccurate, outdated, or incorrect information. You acknowledge and agree that:

  • AI responses are automatically generated;
  • results may not always be accurate;
  • Dogly does not guarantee the reliability of AI-generated outputs;
  • you use AI-generated information at your own risk.

Dogly reserves the right to modify, improve, or discontinue AI functionality at any time.

5. User Accounts

To access certain features, you may need to create an account. You are responsible for:

  • maintaining the confidentiality of your login credentials;
  • all activity occurring under your account;
  • ensuring your account information remains accurate and updated.

We reserve the right to suspend or terminate accounts that violate these Terms.

6. Pet Health Records & Uploaded Content

Users may upload or store:

  • vaccination records;
  • medical reports;
  • prescriptions;
  • images;
  • medical information;
  • other pet-related content.

You retain ownership of any content you upload. By uploading content, you grant Dogly a limited license to store, process, display, analyze, transmit, and use such content solely for operating and improving the Service.

You are solely responsible for the content you upload. You agree not to upload:

  • unlawful material;
  • malicious software;
  • infringing content;
  • false or misleading medical information.

7. Emergency Check Feature

The Emergency Check feature provides AI-assisted urgency guidance based on user-submitted information. Emergency Check results:

  • are informational only;
  • are not medical diagnoses;
  • may be inaccurate;
  • must not replace professional medical evaluation.

Dogly is not responsible for actions taken based on Emergency Check results.

8. Clinic Listings & Third-Party Services

Dogly may display clinics, insurance providers, partner businesses, external websites, maps and navigation services. Dogly does not guarantee availability, quality, accuracy, licensing, pricing, or suitability of third-party providers. Interactions with third parties are solely between you and the third party. Dogly is not responsible for third-party services, websites, or businesses.

9. Insurance & Affiliate Relationships

Dogly may participate in affiliate or referral partnerships with third-party insurance providers or medical-related businesses. Dogly may receive commissions or compensation when users interact with affiliate links or purchase third-party products or services. Dogly does not act as an insurance broker, insurer, or financial advisor. Insurance-related information is provided by third-party providers.

10. Subscription & Payments

Certain features may require a paid subscription ("Dogly Premium"). Subscription details, pricing, and features may change at any time. Payments are processed by third-party payment providers such as Apple App Store, Google Play, or Stripe. Subscriptions automatically renew unless cancelled before the renewal date. Refunds are governed by the policies of the applicable payment platform.

11. Acceptable Use

You agree not to:

  • misuse the Service;
  • attempt unauthorized access;
  • reverse engineer the platform;
  • upload malicious content;
  • interfere with platform functionality;
  • use the Service for unlawful purposes;
  • exploit vulnerabilities;
  • distribute spam or harmful material.

Dogly reserves the right to suspend or terminate accounts violating these rules.

12. Intellectual Property

All content, branding, software, designs, logos, graphics, and technology related to Dogly are owned by Dogly or its licensors. You may not copy, reproduce, distribute, modify, sell, or exploit Dogly content without written permission.

13. Privacy

Your use of Dogly is also governed by our Privacy Policy. By using the Service, you consent to the collection and processing of data as described in the Privacy Policy.

14. Disclaimer of Warranties

Dogly is provided on an "as is" and "as available" basis. We do not guarantee that:

  • the Service will always be available;
  • the Service will be error-free;
  • AI outputs will be accurate;
  • data will always be secure or uninterrupted.

To the maximum extent permitted by law, Dogly disclaims all warranties, express or implied.

15. Limitation of Liability

To the fullest extent permitted by law, Dogly and its affiliates shall not be liable for:

  • indirect damages;
  • incidental damages;
  • loss of data;
  • loss of profits;
  • medical outcomes;
  • medical decisions;
  • injuries;
  • or damages arising from use of the Service.

Your use of Dogly is at your own risk.

16. Indemnification

You agree to defend, indemnify, and hold harmless Dogly from any claims, damages, liabilities, losses, or expenses arising from:

  • your use of the Service;
  • your uploaded content;
  • your violation of these Terms;
  • your misuse of AI-generated information.

17. Modifications to the Service

Dogly reserves the right to modify, suspend, or discontinue features or services at any time without notice. We may also update these Terms periodically. Continued use of the Service after changes constitutes acceptance of the updated Terms.

18. Termination

We may suspend or terminate access to the Service at any time if:

  • you violate these Terms;
  • misuse the platform;
  • create legal or security risks.

You may stop using Dogly at any time.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in Austria, without regard to conflict-of-law principles.

20. Contact

If you have questions regarding these Terms, you may contact:

Dogly Support
Email: support@doglyai.com

21. Acknowledgment

By using Dogly, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.